Predictions are always suspect, but some trends are undeniable. Automation has permeated our culture since the early days of the industrial revolution. The formula is simple - if an industry relies on processes that can be systematized, repeated, and scaled profitably, it will eventually be "disrupted". This is sometimes called "progress", a Darwinian drive to remove inefficiency in pursuit of profit. Do more work. Do it faster. Do it cheaper. Rinse and repeat. Computers have accelerated this, and they consistently get faster and better at it. But one area of everyday life has stubbornly remained immune from automation: the full-service restaurant.
If you live in a world of penny profit the way grocers do, you can't afford to discount to people willing to pay full price. You also need to drive in footsteps to buy product that is literally perishable.